These are the times that most countries are affected by coronavirus disease, and it has created many problems for people’s life. However, we must be prepared if we want to return to our normal life, which should be done by a clear framework and adhering to health protocols. Before the spread of coronavirus, many individuals traveled from their home country to other countries for treatment and medical services. 

Currently, the COVID-19 pandemic has put an indefinite hold on flights which have made it impossible for many patients to seek treatment and medical care.

Due to the current situation, countries are gradually opening their borders by implementing health regulations and protocols. As a result, those who intend to travel for cosmetic, treatment, and medical procedures can go to their desired country. Medova is a company that facilitates health and medical care for all patients around the world. The present circumstances due to the COVID-19 outbreak have compelled Medova to prepare and implement a health and safety protocol as soon as the patient agrees to come to Iran so that patients can feel assured of their treatment trip.

Following the approval of the documents and free medical consultation, appropriate and the patient’s desired treatment will be determined. After that, all necessary arrangements for medical travel will be made by Medova. To provide the best medical travel experience, Medova will offer the following: getting a ticket, applying for a visa, finding and booking the most suitable accommodation, and being observant about the patient’s needs at all times during their travel to Iran. 

At the time of arrival in Iran, Medova will come to greet the patient at the airport (Read health protocols at Iran’s airports and airline, “Health regulation during COVID-19 in Iran”). The patient will be accompanied by the airport to their arranged residence or medical center by the Medova transport service, which has been disinfected thoroughly. 

Upon arrival, the patient will be given a personal protective kit (mask, gloves, and sanitizer) and another kit to his/her companion. The driver and translator all use personal protective equipment (masks, gloves, and disinfectants).

Before the patient arrives in Iran, the residence of their choice is arranged and coordinated by designated staff, and the room, its furniture and any other items that patients require will be disinfected. The patient will be provided with sheets, pillowcases, towels, and all of these will be delivered separately. (In the article “Health regulation during COVID-19 in Iran”, health protocols for residential areas, such as hotels have been explained). 

Before the patient enters the doctor’s office for the necessary procedure, the office or medical center will be disinfected and sterilized by the Medova team. All staff and personnel will use personal protective equipment. Moreover, all medical and health centers will provide treatment services in accordance with health protocols; you can read more about “Health regulation during COVID-19 in Iran.”

All necessary arrangements for disinfection and serialization of the hospital and clinic will be made by Medova beforehand. (To see health protocols for medical centers and hospitals in Iran, read this article “Health regulation during COVID-19 in Iran”). Moreover, Medova provides for each patient and their companion a full protection package (mask, gloves, and disinfectant).